Apple pulled the new watchOS 3.1.1 on Tuesday, following reports the update bricked some Series 2 Apple Watches after the software installed.
WatchOS 3.1.1 is no longer available for download from the watch app on the iPhone, with watchOS 3.1 listed as the most recent update for those who had not already download and installed 3.1.1.
Now, the iPhone’s software update utility lists watchOS 3.1 as the most recent update for Apple Watches.
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After installing the watchOS 3.1.1, Some Apple Watch Series 2 owners had their devices bricked. Affected Apple Watches are displaying a red exclamation mark on the screen that instructs them to visit www.apple.com/help/watch.
Resetting the Apple Watch has not worked for customers who have had their watches bricked by watchOS 3.1.1, and replacement Apple Watches will be required.
Apple retail locations cannot service Apple Watches in store, because access to the diagnostic port is required.
Users whose Series 2 Apple Watches bricked aren’t able to reset the smartwatches, reports MacRumors. It’s likely replacement Apple Watches will be needed, as affected units display a red exclamation mark on the screen that instruct them to visit Apple’s websites. We have reached out to Apple for comment. Apple released watchOS 3.1.1 earlier this week with bug fixes. Alongside Ios 10.2.
Most users who are affected by the problem own an Apple Watch series 2, and it is not yet clear why the update failed on some devices and not on others.
WatchOS 3.1.1 will likely be made available again once the bug is cleared up. Customers with an Apple Watch bricked by watchOS 3.1.1 should visit an Apple retail store or contact Apple support.